Providence Electric offers you the very best customer service. Our mission is to provide you with information and the knowledge of all facets of your electrical issues, such as troubleshooting, electrical panel box changes, remodels and even the smallest jobs that no one else will do.
Providence Electric is based in the Dallas/Fort Worth Metroplex and specializes in residential and commercial electrical service and repair, including electrical panels, meter bases, telephone repair and code compliance issues.
Here are just a few reasons why you should hire Providence Electric.
1. We can repair and install anything electric in your home or office. Our electricians are licensed by the State of Texas (TECL 25983) and are highly skilled and trained professionals. Regulated by the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas, 78711, 1-800-803-9202. A
2. We are experts in telephone troubleshooting and repair, install telephone jacks and specialize in VOIP phone service conversions. We are experienced in all telephone systems
3. We pride ourselves on providing on-time service. We respect your valuable time and understand that you have more important things to do than wait on a repairman. We will schedule your service time and call you at least 30 minutes before the technician arrives to let you know that we are on our way.
4. Providence Electric is your 24-hour electrical install and repair service company. We specialize in customers who need after business hours service calls.
5. Providence Electric offers special rates for multiple installations and in most cases, we can schedule your project and complete it within twenty-four hours.
Providence Electric, your honest electricians specializes in providing you with the very best solutions for your residential and commercial electrical problems while giving you excellent customer service.
My wife, Brenda, and I have used Providence Electric many times for over four years, both for our dental office and residential electrical needs. We have always found them to be prompt, reliable, knowledgeable, skilled, and honest. We gladly recommend Providence Electric to anyone needing any type of electrical service. I contacted Zachary on Monday, at about 8:15 am. He called me back within 15-20 minutes. He was in the area and dropped by to checkout my issue. At the time, the outlet was on and working. He stated he would be able to better troubleshoot it once it goes out again. Well, it wasn't five minutes after he left that it went out after I plugged a laptop in the outlet. I called him and advised him of the situation. I also stated to him he didn't have to come back right away, but he could call me back at his leisure. He called me right back and stated he would return. I was surprised because then I started thinking about my pocketbook. He's come out here twice, that has to be a double trip charge! Very simple fix. The contractor that replaced a wall for me failed to place the wires back on the outlet correctly. Zachary showed me the problem and also explained the correct procedure on how it should have been done. Did I mention that he was a really nice guy. We have had Providence Electric out to our church for a number of occasions for a number of reasons. We have grown to become confident in Providence’s advice and in their professional opinion. We gladly recommend Zackery and Providence Electric to any church congregation looking to find an honest telephone and electrical technicians.
April 22, 2015
April 22, 2015
Problem Solved: Troubleshooting on an outlet that would go out periodically and would cause electricity to go out in a second bedroom in my home.
He came in and diagnosed the problem. It was another outlet that had loose wiring that was affecting the outlet in the same area and the items plugged into the outlet in the second bedroom.
I did ask him about an additional trip charge. He stated there would not be one. I thought his price for the job was fair and even gave him a small tip for his trouble. He is really a very nice man. He wanted to clean up, but since I am retired and he is working, I opted to do the clean up, which was very minimal.
I chose Zachary based on his reviews on Angie's List and also that he sometimes replies to them! That he would take the time to do so is impressive. He was very professional and personable. I liked his openness and honesty when discussing my issue and other questions that I asked him. My brother, who lives in Ohio is a wannabe electrician, Zachary offered to answer questions from him! Just a really nice guy.
It was a pleasure doing business with him. I would use him again. Also, as a woman requesting his services, he was not condescending or dismissive. He was very patient with my questions and answered them very thoroughly. He did not talk above my head using jargon that I wouldn't understand. He made sure what he was explaining made sense to me before going on with the conversation.
April 22, 2015
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